Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- All products are shipped next working day. You can normally expect your delivery to arrive within 2-5 working days. We ship worldwide, so delivery times can vary depending on your location. Please contact support if your purchase has not arrived within 10 days. We will replace all correctly addressed items that fail to be delivered.
- Privacy & Security
- Your privacy and the security of your personal information is important to us. We keep all information supplied to us private and we will never share it with any third party. We will use your details only for the purposes of maintaining your account and fulfilling your your notifications, requests and orders. If you sign up for our news letter, you will be able to unsubscribe at any time. All orders are protected by secure servers on our payment processor (Paypal) and we hold no financial information about you..
- Returns & Replacements
- We always want you to receive your purchase in perfect order, but sometimes things get damaged in transit or are found to be defective in some other way. Please contact support within 30 days if any defect is found to arrange a replacement.
- Ordering
- When you place your order you will receive a notification of your order by email as well as a payment confirmation from our payment processor ( paypal ). If you have signed up for an account you can view your orders online in your account.
- Payment, Pricing & Promotions
- All payments in our store are currently processed by Paypal, a secure and easy way to pay. All our stock is priced in US dollars, Euro and British Pounds for the convenience of our customers. Our stock is priced in US Dollars, Euro and British Pound prices may vary from promotional offers due to currency fluctuations.
- Viewing Orders
- You may view your orders in Your account. Your account details and password are sent to you by email when you set up your account.
- Updating Account Information
- You may update your personal details there also by simply signing in.
